Frequently Asked Questions

Answers to common questions about our garlic, farming practices, and ordering process.

Are your products available year-round?

Garlic bulbs are seasonal, typically harvested in summer. However, merchandise and dried products may be available year-round depending on inventory.

Do you attend any local farmers markets or festivals?

Yes! We participate in select events around the Finger Lakes region — follow us on social media or check our website for an updated schedule.

How can I contact you directly with a question?

You can reach us through our contact form, email, or social platforms. We typically respond within 24–48 hours.

What makes Garlic Garden different from other garlic farms?

We specialize in heirloom garlic varieties grown using sustainable practices, with a focus on quality, flavor, and traceability from soil to shipment.

Can I plant the garlic I buy from your store?

Yes! Our bulbs are untreated and suitable for planting — just choose a variety recommended for your climate.

How deep should I plant garlic cloves?

Plant each clove 2–3 inches deep and about 6 inches apart for optimal spacing and growth.

What’s the difference between hardneck and softneck garlic?

Hardneck garlic has a firm central stalk and tends to produce garlic scapes. Softneck garlic stores longer and has a more flexible stem.

When is the best time to plant garlic in my region?

In most areas, garlic is planted in the fall (October–November) before the ground freezes. It requires a cold period to form robust bulbs.

Can I freeze garlic cloves or garlic scapes?

Absolutely! Peel cloves and freeze in oil or puree. Scapes can be chopped and frozen raw for later use.

How long does garlic stay fresh after harvest?

Properly cured garlic can last 3–6 months in a cool, dry place. Avoid refrigeration, which can trigger sprouting.

What’s the best way to store garlic to prevent sprouting?

Store whole bulbs in a breathable container at room temperature — mesh bags or ceramic garlic keepers work great.

Why does my garlic turn green or blue when cooked?

This is a natural reaction caused by sulfur compounds. It's safe to eat, though intensity can vary based on cooking methods and garlic type.

Can you suggest a garlic-heavy dish for entertaining?

Garlic confit or a creamy garlic chicken bake are guaranteed crowd-pleasers. Both balance rich flavors with aroma.

Do you recommend any garlic-based sauces or dips?

Our favorites include aioli, chimichurri, and white bean-garlic dip. They highlight garlic’s bold flavors beautifully.

How do I make roasted garlic at home?

Slice off the top of a bulb, drizzle with olive oil, wrap in foil, and bake at 400°F for 30–40 minutes until soft and caramelized.

What's an easy recipe using garlic scapes?

Try garlic scape pesto! Blend scapes with olive oil, nuts, and parmesan for a fresh, tangy spread or pasta sauce.

Can I send garlic products as a gift?

Absolutely! Just mark the order as a gift at checkout and include a custom message. We’ll take care of the wrapping.

Do you ship garlic bulbs nationwide?

Yes, we ship across the continental U.S. using eco-friendly packaging to preserve freshness and reduce impact.

How long does it take to process and ship an order?

Orders typically ship within 2–5 business days. You’ll receive tracking info as soon as it leaves our farm.

Will my garlic arrive fresh during warmer months?

We adjust packaging and use insulated materials when needed to ensure your garlic stays fresh, even in summer.

Can I return garlic if I’m not satisfied with the quality?

Yes, if your garlic arrives damaged or spoiled, contact us within 5 days. We’ll make it right with a refund or replacement.

Do you accept returns on garlic merchandise or apparel?

Merchandise and apparel can be returned in unused condition. Please refer to our returns page for instructions.

How do I request a refund?

Send us an email with your order number and reason for the request. We’ll process most refunds within 3–5 business days.

What is your return policy?

We accept returns on unopened merchandise within 14 days of delivery. Perishables like garlic are typically non-returnable unless damaged.

Can I apply a discount code or gift card?

Yes! Enter codes or gift card numbers at checkout. If you have trouble, reach out and we’ll be happy to help.

Do you charge sales tax?

Sales tax is applied based on your shipping address and local regulations. It’s calculated at checkout automatically.

Is it safe to use my credit card on your site?

Definitely. Our site uses SSL encryption to protect your payment info and ensure secure transactions.

What payment methods do you accept?

We accept major credit cards, PayPal, Apple Pay, and Google Pay — all secured by encrypted checkout.

Can I view my order history?

Yes! Just log into your account and visit the "Orders" section to view past purchases and status updates.

Do I need an account to place an order?

No — you can check out as a guest. However, creating an account lets you track orders, save favorites, and manage your profile.

How do I reset my password?

Click “Forgot Password” on the login page, enter your email, and we’ll send a link to reset it securely.

How do I update my shipping or billing info?

Log into your account, navigate to “Profile Settings,” and edit your saved addresses or payment details.